Buyer not turning up to collect item ( c.o.d )

[sattwood73]

If a buyer sells an item for collection with  ( cash on delivery ) and the buyer doesn't turn up after agreeing time, can you leave NEGATIVE feedback ??

Looking at the options you can't and how are we to know that this person who's currently showing 100% positive feedback hasn't done this on several other occasions ??  When in in fact he's not got genuine 100% feedback and we have then wasted our time in waiting for this person to turn up.

This appears to be very poor on EBay 

[redwick1]

the seller waits 4 days and ebay will send reminders.

After 4 full days either ebay or the seller can cancel the transaction and the seller 

gets thier fees back

More importantly the non payer gets a non payment strike on their account.

That is much better than any feedback

Sellers can not leave negative feedback for buyers at all it is against ebay policy

https://www.ebay.co.uk/help/policies/payment-policies/unpaid-item-policy?id=4271

Out them on your Blocked bidders list and set them to block bidders with non payment strikes

https://www.ebay.co.uk/help/selling/listings/creating-managing-listings/setting-buyer-requirements?i...

[sattwood73]

Thanks for that prompt reply,

Tbh, as a seller I would be more interested to know whether the buyer made an habit of doing this, given we’ve made arrangements on our days off to wait in for this buyer who never turned up.

We will NEVER again list an item as cash on delivery…but always Pay by PayPal only.

Thanks

Sent from my iPhone

[redwick1]

You dont ask for paypal for a collection item.#collection items should always be cash on collection. You can get non payers on collection items of items that are to be posted. It happens to all of us at one time or another. You just use the non payment funcrion

[arkwebus]

Cash on delivery is far better for collection.  It prevents any comeback and the buyer cannot [dishonestly] say that he never got the item.  If he paid by Paypal and did not collect you do not seriously think you could keep the money?

There is no need for you to know whether a buyer makes a habit of it.   If he has had two non-payers in a year and you have set your prefences he simply will not be able to buy from you. 

That's a result!

@sattwood73 

[sattwood73]

You’ve completely missed my point…Pay by PayPal he/she is much more likely to turn up…

You’ve obviously not spent all afternoon making different arrangements and had someone NOT turn up….when it happens to you …then you might see things differently.

Sent from my iPhone