Buyer has started a remorse return but he has nor received the item he has refused to pay custom du

[john1297576 · Accepted solution]

How can a buyer start a return for something he has not received? He has nothing to return as he would need tracking to prove delivery.

If he has started a case, he cannot now open a Not Received case and as far as I am aware, not paying customs duty invaidates the Money Back Guarantee.

[classic-stamps-of-ironbridge · Accepted solution]

thank you contacted ebay case closed in my favour