Buyer collected item then said measurements incorrect

[palmerasun]

Hi,

i sold quite a large item ( non electrical ) for a friend who does not have ebay and stated collection only to which the buyer did come and collect.

upon the buyer collecting they stated that the item wouldn't actually fit the item it was intended for but they wanted it anyway as they bid on several other but lost out- they also travelled  far to collect the item. ( I also have this in an email from them via ebay )

They checked the item over and paid cash and went on their way.

They messaged me to say the my measurements i had given were incorrect and that the item was a lot shorter than advertised. I advised that my friend had measured the item and i had measured too and it was the measurements i had given. I also said i compared it with the item i had which is the same and it swamped mine and if it was the measurement they were claiming it to be then it would have fitted the one i have. They sent photos but you can tell the tape measure is in the air and not to the edge of the product and the item is still slightly folded in the middle thus not giving a good guide. They also sent a photo of the item in situ and you can tell that is it much too small for its purpose! They asked for a refund which i was happy to do but then they wanted me to go and collect it ( I dont have the transport for a large item and  its very far away ) or they would return it and they would want me to pay the travel costs in doing so!

I said I would not pay the travel costs as it was their choice to bid on something so far away! As they have used the item now  ( I have the photo of it insitu ) I'm guessing that I don't even have to offer a refund!

where do i stand on this?

[plpmr]

As they paid cash -

They have no buyer protection from eBay or PayPal.

so it's between you and them.