Buyer based abroad, posting to a UK address.

[jpac_meggy]

HI, a buyer has just bought an item of mine and eBay has told Paypal to put a 25 day hold on the money already in my Paypal account. The buyer is based in the Middle East but wants it sending to a warehouse near Heathrow airport. I'm a little suspicious, anyone have any thoughts on this? I've looked through scams and I'm concerned about chargeback and non-delivery etc. The buyer has 100% feedback on ten items through purchases this past month only, he joined November 2017.

Edit; mistaken column heading

[john1297576]

You are a new seller it is standard now for money to be put on 21 day Hold as a Security Measure (Not 25 days, where did you get that?). This will be lifted when you have a good record as a seller.

This has nothing to do with the buyer, it is part of the system, and so long as you have received the money, even if held you should post, but use tracking, that is the only way to have any seller protection.

[jpac_meggy]

Well, joined in 2001, but because I haven't eBayed in a while, they put a hold on. However, things have changed and the item couldn't be sent. Please see other posts in this thread.

[franology]

Unfortunately when you edited your question you removed the part that said that Royal Mail had refused to accept the package.

John's answer is accurate. It responded to your edited post. I'd just like to add that eBay didn't tell PayPal to put a hold on the payment - it is simply policy for the protection of buyers. You can read about it here:

https://www.paypal.com/uk/webapps/mpp/security/ebay-payments-learn-more

[jpac_meggy]

eBay did tell PayPal to put a hold on the payment, they told me so on the phone.

So, do Paypal keep their cut when the item was cancelled and money refunded?