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22-12-2020 11:33 AM
Purchased a ship in bottle sadly on receipt 3 of the Sails are broken?? What do I do ?
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22-12-2020
11:49 AM
Hi
Go to the resolution centre at the bottom of the page and open a case for item not as desribed under Ebays money back guarantee
Follow all instructions carefully and if necessary escalate the case a full 3 days later for Ebay to step in for a refund.
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