Bought futon was delivered and paid in cash. Have since found futon bed is faulty.

[jesstr_48]

I bought a sofa bed futon on ebay and buyer delivered in bits. I have since discovered that the futon is not useable as latch is bent and futon is torn under the main cover. Altogether I feel very mislead and have contacted seller. He has agreed to collect but as I paid cash this wont be covered by ebay or paypal. Any suggestions?

[plpmr]

if they are a business seller have a word with CAB.