14-10-2020 10:51 PM
I just noticed today that the bidder who had placed a bid on one of my listings has retracted their bid. At least that is what I assume happened, because the bid is gone. I have no idea why and was not informed about this. I did not change my listing. I thought that a bid on Ebay is binding? Should I inform Ebay? Is retracting a bid without informing the seller allowed?
I think you will find as with so many things now that although Invalid Reasons are not allowed, the report facility is no longer available.
Ebay's usual response to problems it cannot enforce is to remove the report function.
Look at it another way though, it is better not to have them win, pay and then invent a reason to get a refund. Proves expensive for the seller if only in Paypal Fees and return postage.
Abuse of the Returns system is also reportable but I doubt that any action is ever taken and it still leaves the seller out of pocket.
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