17-12-2020 5:01 PM
buyers are supposed to READ the feedback BEFORE making a purchase
they can then decide whether they want to risk buying from a seller with poor feedback,
that is the whole point of the feedback system
Sellers are judged on DEFECTS not feedback.
As you give no details, the Number of Negatives has to be taken into account when compared with the number of positives, also of course the number of Feedback Revisions should also be considered.
Negative Feedbook may be a guide to the number of Defects, but to be considered bad, the number of defects must exceed 2 per 100 Sales. In other words over 2%.
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