BEWARE----Purchased antivirus software turned out to be an elaborate scam.

I bought what I thought was a genuine antivirus product. Download the software, and product key supplied. I went to the link provided, entered the key, and got a message saying fault bla bla bla, ring a freephone number, which I did. The person the other end seemed most genuine, asking for the error number, then saying "oh you have a problem on your system, you will need an engineer to help you, I will arrange a call back to withinn 15 to 20 minutes.  The "enginee" did phone back telling me all the things wrong with my computer, also asked to link to my machine which I allowed, silly me, but I broke the link straight away when he asked me for 149.99 to fix the problem, and when he became aware I was going dropped to 99.99. Complained to ebay, got a refund, but that ad is still current, others are still buying from that ad, I can not for the life of me see why ebay should allow this. So as I said and the top of this BEWARE.

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How can i put this nicely......

 

You have been really really silly.  I cannot believe that you   let  someone have access to your device?    That is the worst thing anyone can do !     You say you broke the link quite quickly but in that time you do not know what they have downloaded/installed onto your device.  

 

Personally i would take the device to a proper pc shop and get them to also double check that there is nothing installed on it by this scammer. 

 

The way to warn others is to leave appropriate feedback.......careful what you say though or this seller may be able to get it removed.   Do not mention a refund or case.   Hard to suggest something that would stick to be honest.   Maybe another responder can help suggest what you should say.

 

 

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