Authorised seller

[6pbiotech]

When I want to list my product, I get the message " Because this item is susceptible to price gouging, it may be sold only by authorised seller."

In fact, I am the authorised seller of the manufacturer in the UK&Ireland.

I would expect firstly to be asked whether I am an authorised seller or not. 

Secondly, I find it strange that this decision is made according to the price but not the product.

So, how should I proceed? Provide a document somewhere or is there a specific place in our account where we can fill a form?

Any guidance is appreciated.

Thank you

[1956glyn]

Hi

No you are misunderstanding.....when Ebay say they can only be sold by an authorised seller.....it means a seller that Ebay have given approval to to sell such items. 

Things like hand sanitizer and face masks can only be sold by Ebay approved sellers.    These sellers are usually long standing business sellers that were selling such items for quite a while before the pandemic struck. 

[6pbiotech]

Thank you for your reply.
There are thousands of sellers who are selling face mask.
This is a high quality one, tested approved with CE mark, etc.
So I don’t understand why they don’t allow me to sell it?
Is it the price concern? If the price was low (which I can't do), would they allow me to sell it?

[1956glyn]

it does not matter how low you sell them for you still need to be an Ebay approved long standing business seller on Ebay

[angelah1847]

What is the product you want to sell?

[6pbiotech]

Reusable Face Cover

[1956glyn]

aka face mask......hence the alert you are getting from Ebay

[6pbiotech]

Sorry I couldn’t understand. What does aka mean?

[angelah1847]

'also known as'