All my listings are NOT covered by eBay money back guarantee…. WHY?

[mct185]

Any ideas?

[john1297576]

Why do you think that, I have only looked at two but top right side MONEY BACK GUARANTEE.

The MBG is for BUYERS not you.

[mct185]

Yes, I know the MBG is for buyers. This option is not available to buyers on ALL my listings as it states under ‘coverage’ to this effect

[tressygirl]

Please can you tell us the actual items you listed, where you can see this.

[mct185]

It was on All My items when viewing on iPad safari. But not when viewing on windows explorer

[tressygirl]

Very bizarre but do not worry it's not visible on your listings, might have been a glitch,  and  I assure you ,  apart from vehicles / properties/ holidays and the like ,  everything is fully covered by eBay's MBG,  your buyers can buy from you with confidence!

[red_magpie]

Your listings are eligible for eBay's money back guarantee. This is stated in the top right hand corner of every listing.

Whether a particular sale will be covered depends upon how the buyer pays.

None of us understands what you're trying to ask. If your question hasn't already been answered, try explaining it more fully.

[1956glyn]

The money back guarantee is generally for a buyers benefit.

Do you mean you have purchased something and it is not covered by the money back guarantee?

[mct185]

No, when I view my listings, under ‘coverage’ it states “not covered by eBay money back guarantee”

[tressygirl]

Which items, tell us the exact items from the ones listed. I cannot see this notice.

[mct185]

If you look in the middle of page (on desktop) below the price, delivery, returns etc, the last item is Coverage

[mct185]

Weird, I was looking at ipad initially, just tried it on laptop and ‘coverage’ is not there !?!

[tressygirl]

Of course they are,  why would you think otherwise?

The policy is to protect your buyers,  are you perhaps seeing something else amiss on your listings?