29-07-2016 4:37 PM
I'm a buyer,
Today I received delivery of a 3 seater garden swing in two box's, however there are many parts missing! I contacted the seller straightaway and reported what was missing.
The seller was quick to apologise and sent me a link to an online PDF file for me to fill in. http://www.jago24.com/erklaerung_liste/uk/
It's an "Affidavit" this is the first time i've ever heard of one. I think I understand what it is but my question is this.. should I fill this in outside of eBay or should i go through eBay some how (items not received)?
The email they sent me says they will send the missing parts if I fill in the affidavit pdf. Is this safe or a possible insurance scam?
Thx for any help advice, Graham.