24 month warranty

[vvds4729]

I have purchased a compressor for my BMW it's with a 24 month warranty. Purchased June 2020. Compressor has stopped working. Seller is not responding to emails. Ebay help is useless and purposefully designed that way. I need to contact Ebay directly. Even their phone line is useless by purpose. What do I do.?

[john1297576]

No point in contacting ebay, they  have nothing to do  with arranties. Warranties are between Buyer and Seller, you did not buy from ebay, they are not the seller.

[61stephenuk]

eBay Money Back Guarantee is for 30 days from receipt they do not get involved with warranty issues,if your seller is a UK business you're best to contact Citizens Advice.

[double_o_heaven]

No need to contact eBay - they never get involved with warranty issues.

It's between you and the seller - are they based in the UK?  Do you have a contact number for them / can you visit them?

Any warranty is only as good as a buyer's ability to inforce it.