Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Activity in Selling
R.I.P eBay (UK) ------>> 19th Feb 2025
The introduction of the eBay Buyer Protection fee of 75p plus 4% of the value of goods, effective from 19th February 2025 has effectively killed off eBay (UK). Buyers have walked away and Private Sellers are now forced to drastically reduce their pri...
Resolved! Revising prices with Buyer Protection Fee now implemented
Morning, I'm a private seller starting to sell off my record collection. Now that the BPF has been implemented, all the BIN prices that display to buyers are showing as odd amounts rather than the round pound amounts they were previously. I've amende...
Refunded buyer but item now arrived
I refunded a buyer because the item was seemingly lost in transit to Germany. The order has now arrived and despite the buyer promising they would pay me again for the order if it arrived, they are refusing. What can I do? I have raised a case with e...
problematic buyer - item not as described to force return
I have a buyer who opened a case - "item is not as described". It is obvious she simply dislikes the item by indicating it is smaller and that the finish of the item is not of the quality she expected. I am talking about an accessory so one size item...
Shipping Label Printers - Recommendations?
Hi all, can anyone recommend a label printer that I can use to print self adhesive Royal Mail shipping and customs labels please? Currently I use a standard printer and paper I can no longer stand the cutting and sellotaping! 浪 thank you.
Chance to put things right
Recently sold an item and delivered less quantity than I should have (not 100% my mistake but it looked that like it was).The buyer flamed me without giving me the chance to put things right.Once I understood the issue the buyer received a full refun...
This is going to mean the end for many small private sellers. "Buyer Protection Fee"
https://www.ebay.co.uk/help/buying/paying-items/buyer-protection?id=5594 75p plus 4% buyers fee, so something which was priced at £5 will be £5.95 in February.
Feedback Removal & eBays Customer Service
Wow, that was a terrible eBay Customer Service experience. Having been left a negative feedback for delivery damage and being called "Lazy" I contacted eBay. I spoke with Barry who kindly advised a removal request which I sent. He said it would bounc...
Ebay's new Buyers' protection fee from the 4th Feb
I'm a private seller. Items I sell are between £2.90 - £10. Is It just me or will ebay's new Buyers' protection fee from the 4th Feb make it near impossible to sell competitively. A few months ago Ebay got rid of Sellers' fees for private sellers, wh...
Ebay business school
I was so right! Last year I asked what business school ebay went to as the reduced listings would impact on on my private selling account. Sales have been down by one third since. I have used up all my free listings and now will not be able to relist...
Question about creating postage policies.
I am trying to offer a choice of standard or tracked delivery in the Create a Poicy under the Business Policies section.For the UK I can offer 2nd Class, Tracked and Special Delivery but for international orders there are not enough fields. I want to...
EBay it’s the end for private sellers.
Well finally after changing the format of their selling platform it seems every couple of weeks you have come up with the ultimate level of stupidity with this latest total ridiculous set of changes. Nobody is going to wait what could be weeks to be ...
A simple way to resolve the "private" business seller problem
A correctly registered business can obviously not compete with those using private accounts to avoid eBay fees.With eBay seemingly taking no action on these "private" business sellers, genuine business sellers feel they have no option but to open a p...
Sudden low performance and barely any views, after 20 years use (private seller).
I am no longer able to sell under my private sellers account. This one im posting under is not my main account. One of my listings (shown) has no views after a week. How is this possible? I have never known this in 20 years of using eBay under our v...
Simple Delivery for Business
Apologies if this is well known but I spotted today that Simple Delivery has been added to Postage Preferences on my Business account - see screenshot. The edit option is only to deselect EVRI or Royal Mail. Are others seeing it or have I been select...
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