03-04-2015 6:19 PM
I still can';t believe it - the phone rang at 02.04 a.m. and woke us up, panic of course as at that time it has to be something wrong or bad news. No - a recorded message said that they were ringing to let us know about the government green energy scheme!!!!!! The number had been with-held so not a lot I can do about it, but have these call centres started working 24 hour shifts now?
03-04-2015 6:27 PM
03-04-2015 7:07 PM
Trouble is they don't give a phone number on the caller diplay, and most of the complaint procedures need that number. I have notified ofcom, but doubt they will do much about it without a number. It frightened me as I thought it was an emergency so can imagine how your parents must have felt.
03-04-2015 7:18 PM
03-04-2015 7:18 PM
It really annoys me that. When my mum was in hospital once, the phone rang at around 10.45. It was Steph's mum telling me all of her problems. I was livid to say the least as I honestly thought that it was the hospital to say that my mum was bad and could I get there. I lost my rag with her a bit and just told her that I had problems to. I told her in the end that I was going back to bed. I did tell her the day after not to ring after 9pm as when she'd rung the night before, I thought that it was the hospital ringing about my mum. She agreed but her excuse was that she didn't think. Obviously not.
03-04-2015 7:37 PM
Very scary for all ages...I never answer my landline...people who know me use my mobile...& I'm very careful who gets the number
03-04-2015 8:23 PM
Calls to our landline are usually from the library saying one of our reservations is waiting for us. But we keep getting "spam" calls on our mobiles. Yesterday, OH got a call saying "according to our records you had an accident recently..." - not true - and both of us have had calls at all hours telling us to claim PPI or letting us know about a government scheme for those in debt! All automated calls. One of the PPI ones called me back once, an actual person on the other end, saying I wanted them to call me back. I said I didn't and she told me I should have pressed 9. Not having listened to the whole of an unwanted and unwelcome call, I missed the bit at the end telling me to press 9 to be rid of them! I wish something could be done but there is no contact number.
03-04-2015 8:37 PM
I have just received a text telling me that over £4000 IS STILL waiting for me to claim for the accident I had. It's the first I knew about any accident. Obviously the text is deleted.
We are registered with TPS and normally the only nuisance calls we get now are from India but we've not had any of those for ages. I hope that I'm not tempting fate.
03-04-2015 8:59 PM
03-04-2015 9:31 PM
@myraandjim wrote:The number had been with-held so not a lot I can do about it
Anonymous call rejection would prevent callers who withold their number from getting through.
04-04-2015 10:12 AM
An answering machine solves most of these unwanted calls for us .
In some calls unless a human voice is detected the call times out anyway without saying a word .
04-04-2015 1:30 PM
04-04-2015 5:27 PM - edited 04-04-2015 5:31 PM
@vamo48 wrote:One of the PPI ones called me back once, an actual person on the other end, saying I wanted them to call me back. I said I didn't and she told me I should have pressed 9. Not having listened to the whole of an unwanted and unwelcome call, I missed the bit at the end telling me to press 9 to be rid of them!
Just as well you did miss it.
If you had pressed 9 you would have been dialling into a premium rate number which would have cost you a fortune.
Best thing is just to put the phone down. And leave it down for several minutes - sometimes the scammers hang on.
04-04-2015 11:49 PM
@petitecalicocat wrote:An answering machine solves most of these unwanted calls for us .
In some calls unless a human voice is detected the call times out anyway without saying a word .
It doesn't stop someone phoning you at 4.30am and waking you up tho, like some **** did this morning!