Your returning customers will often bring in the most revenue for your business over new customers. So focusing on building loyalty and keeping your current customers happy can be the key to unlock growth, even during more challenging times.

The latest webinar in our new eBay Elevate series, in partnership with Small Business Britain, has been designed to help you do exactly that. As business expert, Joanna Michaels, shares her essential tips and advice to make your customers feel special and more loyal to your business. 

On the day you’ll learn:

• How to understand your customer base.
• Communication is key! How to stay relevant and top of mind.
• Ways to show appreciation for your customers – small actions make a big difference! 
• Expert tips to keep your business offering exciting so they keep on coming back.

Meet our speaker:

Joanna Michaels is the founder of digital marketing consultancy, Beyond Social Buzz. As a social media consultant, she understands how different businesses have different social media marketing needs – and the character and the story of the business is at the core of her approach to each business. Whatever your prior knowledge, her techniques are effective and easy to implement.

Start: 11:30AM - 31 January 2023

End: 12:15PM - 31 January 2023

Location: Virtual Webinar hosted on Zoom—register for access.

 Register now