on 23-01-2024 4:38 PM - last edited on 24-01-2024 3:05 PM by katie@ebay
Hi everyone,
Our eBay Community Team is made up of marco@ebay, @dave@ebay and katie@ebay. Between us, we have knowledge in Buying, Selling, Fulfilment, Payments, and the Community itself. Anything we aren’t sure on, we’ll know the people who will be! Please ask us any questions you may have, and we’ll do all we can to support.
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24-01-2024 3:04 PM
@lincolnshiremarine wrote:
I have reported all of those issues too, now I know I am being ignored.
It is very clear to me, that nothing is being done.
What do I need to do to be heard, your advice would be greatly appreciated.
Best wishes
Thanks for your reply, lincolnshiremarine.
Every time you report/flag something, we look into it as soon as possible. You don't need to do anything else but to let us know your query through any of our channels, and we will assist you.
Thank you,
Marco
24-01-2024 3:25 PM
@exponential_developments wrote:
It's simply the "Status bar" tick box is now grey with a tick already in it that i can't untick, so i'm stuck with permanently seeing the "Status bar" and obviously i don't wish to.
I understand, its the status bar on the overview page. Im not sure why its grayed out like that. Let me take it offline and I'll find out why its doing that.
Thanks,
Dave
24-01-2024 3:31 PM
@russellmattin wrote:
ADDING TRACKING TO MULTI ITEM SALES
I have quite a few multi listing items and can often sell 5, 10 or 20 items in one sale from THE SAME LISTING. If I then have to add tracking details I have to enter the identical tracking details 5 10 or 20 times for it to show on my orders page. I was told by CS that I only need to enter details in the top item and it will automatically populate the rest but this is not the case. There should be a box to tick (on the Add tracking details screen) if you want the same details entered against every item (which is always the case for me)
Hi russellmattin,
I've just been confirmed that this is not possible, so for the moment you would need to add it individually. However, I will pass as a suggestion for this to be included as a feature in future updates to see if this is something we could add going forward.
Thank you,
Marco
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