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💬 Weekly Chat with the eBay Community Team- 14.12.22 @2pm

Hi everybody!

 

The Community Chat will open at 2pm and will remain open until 3pm on Wednesday. After that it will be closed for further questions. Of course, we will continue to take care of answering any questions that may still be unanswered—We’ll get to everything as quickly as possible. 

 

Please ask your questions in the thread below. In order to be able to answer your questions as quickly as possible, we ask you to have one question per post. Of course, you can make as many posts as you like in the Chat- the more the merrier!

 

Our eBay Community Team is made up of kat@ebay , dave@ebay  and katie@ebay . Between us, we have knowledge in Buying, Selling, ProTrader, Fulfilment, Parts & Accessories, Payments, and the Community itself. Anything we aren’t sure on we’ll know the people who will be! Please ask us any questions you may have and we’ll do all we can to support. 

 

To ask your question, click Reply in the lower-right corner of this post, type your question, and click Reply between 2pm and 3pm. The community team will answer each incoming question in chronological order, and will quote the original question in each answer. 

 

Please note that any reply without a question to the community team or discussion replies may be removed from the chat. We want to keep on track to get through as many questions as possible. We welcome all discussion to be moved to the discussion boards. 

 

If you missed the weekly chat time, please ask your question in the community boards and tag us or we will be back next week with another chat! 

 

Many thanks,

Your eBay Community Team

Available via Email for Community-related inquiries:
contactcommunity@ebay.comeBay
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💬 Weekly Chat with the eBay Community Team- 14.12.22 @2pm


katie@ebay wrote:

@66699912 wrote:

I know the rather hopeful 1st class Royal Mail last posting date for christmas is Friday 16th , but why do my listings 1st class arrival state delivery after christmas when theoretically at least according to Royal Mail they should arrive before ? and worse still my 2nd class option states possible delivery before christmas , make sense of that !!


Hi there,

 

The system is now taking Royal Mail Christmas information into account you can see more on this here

 

Could you send me the item numbers for these two sales and I'll double check for you?

 

Thanks,

Katie 


Hi @66699912,

 

We have received confirmation that this issue is now resolved.

Sorry for any inconvenience caused in the meantime.

 

Thanks,

Katie 

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About this Weekly Chat!

Welcome to the Weekly Chat with the eBay Community Team! Unless otherwise noted, chats occur every Wednesday from 2pm to 3pm.

Our Community Team will be in the Chats to help with the questions.

If you have multiple questions please open a post per question so we can get back to them individually. If it's something we can't answer right away we will get back to you after the chat has finished.