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Is this new? I know eBay show competitor's listings on our listings, usually half way down or at the bottom. But today I'm seeing a banner for a competitor's shop right at the top of some of my listings, in several categories.
I'll be honest, this makes me want to close my shop and not use eBay ever again, for anything.
@darth_baggins wrote:
Is this new? I know eBay show competitor's listings on our listings, usually half way down or at the bottom. But today I'm seeing a banner for a competitor's shop right at the top of some of my listings, in several categories.
I'll be honest, this makes me want to close my shop and not use eBay ever again, for anything.
Hi darth_baggins, thanks for your question.
Yes, this is a new design. However, I am not quite sure whether this is still being tested with certain accounts, or if it is being implemented across all accounts.
I will take yours as an example, and pass this on for you, so your opinion/feedback can be taken into consideration.
Thank you,
Marco
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Can you explain why the 'working as intended, nothing wrong with it, dynamic EDD' would show an order as 'running behind' while it's still half a day within the estimate?
On a personal purchase, the estimate was September 4th-5th. At 11:50am on the 5th, I was told it was 'running behind'. How is it possible for an item to be running behind when the EDD hasn't yet passed?
Hi darth_baggins, thanks for your question.
If you confirm the item number, I can look into it after the chat, and provide you with an update as soon as possible.
Thank you,
Marco
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@darth_baggins wrote:
Can I DM this? Purchase was on a different account.
Thanks for your reply, darth_baggins.
You can, but it has to be from the account the order was placed from. Otherwise, we won't be able to look into it for privacy and security reasons.
Thank you,
Marco
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@exponential_developments wrote:
Is traffic to ebay.uk falling sharply as sales are dire.
I'm not aware of any drops in traffic. Depending on the category you list in, it could be a seasonal dip. We sometimes see them as we come into peak trading.
Thanks,
Dave
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@darth_baggins wrote:
More feedback for you. It's like if the owner of a market had two customers, both selling wool, and the owner puts a big banner on top of wool stall A's stall saying 'buy your wool here (Stall B) instead' because stall B paid the owner a bit more money.
I'm totally disgusted and very disillusioned. As a seller of more than 20 years on eBay I feel like it's a slap in the face and shows the utter contempt you have for sellers.
Please pass this feedback on.
Thanks for your reply, darth_baggins.
I can see where you are coming from, so I will be adding this to your report as well. Anything else, please let us know.
Thank you,
Marco
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