ebay gave seller wrong delivery address and refuse refund

I ordered two items, which when i checked ebay had given the wrong delivery address, which was obviously fake and in the USA, i live in UK, after making refund claim i was refused because they say sellers tracking info shows items have been delivered, but this relates to false address, but i still get not refund, after years of use ive had enough, i am closing account for good

Message 1 of 3
See Most Recent
2 REPLIES 2

ebay gave seller wrong delivery address and refuse refund

Hi @hamrick60luckyr2 ,

 

Thank you for reaching out.

 

Ebay is not able to update addresses on accounts. If there was a change of address on your eBay account that you did not update then you need to reach out to customer support to verify your account in case it was compromised. Please see the details on it here.

 

Thank you,

Kat

Message 2 of 3
See Most Recent

ebay gave seller wrong delivery address and refuse refund

papso22
Experienced Mentor

Did you order from the USA?  Could the address have been a global shipping address in the US?

Message 3 of 3
See Most Recent
Got buying related questions? Start here: