Waiting for parcel order

Im waiting for a parcel order but I am still waiting for it 

As it wasn't delivered yesterday 

Message 1 of 2
See Most Recent
1 REPLY 1

Waiting for parcel order

Hi @ersa_2570 ,

 

Thank you for your post.

 

Check the tracking details to see that status of the delivery as some couriers can experience delays so it may be best to give it another day or two for delivery. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. This can be done by going to your order details and more actions menu. Once a case is opened the seller has 3 days to resolve it with you.

 

Thank you,

Kat

Message 2 of 2
See Most Recent
Got buying related questions? Start here: