Returning item when po scan did not work

Hi,  I took a return to the local post office and the scan of the label did not work.  The issued me with a certificate if posting but am worried that might not cover it?



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Returning item when po scan did not work

If there is a problem with the label (specifically with the QR code, which may well be down to a fault with the printer rather than the code itself), that means that it will not scan, that also means that it will not scan at the point of delivery, so delivery confirmation will be unable to be confirmed. 

 

You will be relying on your seller being honest and acknowledging that they have recieved it.  If they decide to be difficult and deny recieving it (or if it really has gone missing in the system), a Proof of Postage will not be sufficient to show the ebay system that you had sent the item back.   You would then need to contact ebay customer services and try to persuade them that you did return it, but I would not like to pretend that it would be anything other than an uphill task to do so 😞

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Returning item when po scan did not work

Thanks for your reply which confirms what I thought.  Cross my fingers and glad it is not valuable!



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Returning item when po scan did not work

Whist the problem could have been a faulty QR code it could also be a faulty, or border-line, scanner in the PO so hopefully it'll successfully scan at other points on its journey.

 

Fingers crossed indeed.

Cacas vendit.
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Returning item when po scan did not work

Will see what happens, no tracking as yet!



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