Returning a Used Item for Manufacturer Defect

[calathea25]

Hi there,

Wondering if I'm justified in returning boxing gloves that were listed as having been 'used once' and were labelled by the manufacturer as weighing 16oz, but are really over 20oz. I appreciate this isn't the fault of the seller really, but they bought and sold me a defective pair. Is this sort of thing covered by Ebay's money back guarantee? 

Thanks,

[myriad*seller]

Yes it is covered by the MBG

[**peaseblossom**]

If the seller's description or photos were misleading then you are entitled to a full refund and seller should pay the return postage.   An ebay return has to be opened within 30 days of delivery.  

If you want to go ahead click on "Return this item" on right of your order on your Purchases page and select "Doesn't match description" as the reason.   

If necessary escalate it to ebay after 3 complete working days.   You will be issued with a paid-for return postage label and your money will be refunded after the item arrives back with the seller.

[naughty_neena]

Did the seller describe them or take pictures that said they were 16 oz.

If so they would be covered

[calathea25]

The gloves are labelled on the gloves themselves by the manufacturer as 16oz, so it isn't unreasonable for a seller to assume they are that weight. Both the title and pictures state they are 16oz. However, when I got them, I immediately weighed them to find they were instead 20oz (a large discrepency for gloves like this). Hence it's presumably an issuse with the manufacturer's QC. 

[m25jet]

Even though the gloves are labelled as 16oz but are actually 20oz you would still be entitled to return them on the basis that they are not as described due to the weight discrepancy.  It's unfortunate that the seller has been caught out by the manufacturer affixing the wrong weight label to the gloves, but you are still within your rights to return the gloves to the seller for a refund.  If, however, the seller had put something in the item description along the lines of "The gloves are labelled as 16oz but are actually 20oz", then he/she would have a far stronger case with regards to saying that the correct weight was stated in the listing, as it could be argued by the seller that he/she had made all reasonable efforts to draw a potential buyer's attention to the weight discrepancy.  However, by failing to do this the seller has left himself/herself wide open to an Item Not As Described case being opened, one which he/she would stand little chance of being able to win.

[dch2112011]

The weight of the gloves relates to the weight of the padding and not the overall weight, therefore the overall weight will be significantly higher.

Is it really fair to blame the seller for a lack of knowledge !

[sml192]

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@dch2112011 wrote:

The weight of the gloves relates to the weight of the padding and not the overall weight, therefore the overall weight will be significantly higher.

Is it really fair to blame the seller for a lack of knowledge !

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If what you have stated is correct then, in my opinion, an 'Item not as described' return definitely wouldn't be fair. 

[dch2112011]

Total glove weights vary design to design - but the padding remains at the stated weight -  boxing gloves are designed differently for different purposes such as bag work, sparring or fighting - the heaviest tend to be for bag work to protect the hands with repeated punching - all gloves should be purchased to the size of hand to give maximum protection and for the specific use they are going to put to.

It is a common misconception that a sixteen ounce weight is the total weight of one glove  although the best of fight gloves meet that expectation pretty closely usually  within 1.5 oz - training gloves can be much heavier and even some of the cheaper brands can have one glove weighing more than another !  

Like everything you get what you pay for !

[sml192]

Thanks, that's very interesting. 

Whilst it could be argued that the seller should have provided more information, it is ultimately the responsibility of the buyer to research the item they are purchasing properly. 

[calathea25]

As I understand it, training gloves (and all gloves) total weight should still be within an oz or two of the labelled weight. Naturally, they'll be some discrepancy especially if you buy budget gloves,  but both my 10oz and 14oz training gloves are within an oz of the label. These are a premium brand sparring glove and so looked up a couple of online reviews from stores for these exact gloves before buying which mention the weight, use scales to weigh the gloves, and they came within that range. Wouldn't mind if they were say up to 2oz over or under, but one glove is 4.5oz over. The seller also said they weighed them at purchase (around a year ago) and they were around 16oz, so not sure what's happened really. Anyway, thanks for the responses. 

[dch2112011]

It's your shout if you return them - this snippet from google AI sums it up, have the gloves possibly got wet and absorbed water ?

'Boxing gloves weigh more than the stated padding weight because the weight includes the weight of the glove itself in addition to the padding:
Padding: The weight of a boxing glove indicates the amount of padding between the hand and the opponent or punching bag.
Glove weight: The weight of the glove itself also contributes to the overall weight.
Material: Training gloves are often made from a thicker material to help absorb impact and reduce the risk of injury.'