Refound or exchange

[mapal3474]

I have bought broken headphones doby and unfortunately not working any advice hot to get my refund back please 

[plpmr]

If you are within 30 days of receipt open a not as described case -

https://resolutioncentre.ebay.co.uk/

[tressygirl]

Always go for a full refund,  never an exchange,  because on receipt,  if that is faulty too,  that will not be covered under eBay's 30 day MBG,  Money Back Guarantee policy.

@mapal3474