Seller News: December 2025
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Forum Posts
Resolved! Stolen Laptop and Ebay Buyer Protection
Hi All I was wondering if anyone out there can provide some guidance on what I think is going to become a painful experience with ebay. I recently bought a laptop off ebay. It arrived damaged so I opened a return case and accepted a partial refund fr...
Resolved! Package damaged in transit - seller asking for my address
A package I ordered is showing as "damaged beyond repair" on the tracking, and has not been delivered as a result. After contacting the seller about this, they are asking me to confirm my delivery address to "resolve this issue as quickly as possible...
VAT?
I live in the U.K. I purchase from eBay UK. I have my items posted to my U.K. address. It seems I am being charged VAT on my purchases - is this correct? Many thanks.
Misleading descriptions
I don't understand why some sellers use misleading descriptions. These cause confusion and can leave a bad taste. I've just bought 30 of an item which is packed in tens, i.e. 3 packs of ten. But the heading is for 50 items. This is the second time th...
Very slow delivery times since the changes on Feb 4th.
Anyone else noticing this?...before the changes were brought in i'd order something and it would be on my doorstep within 2-5 days max...now seem to be waiting well over a week for pretty much everything. Are sellers thinking "soddit,if i've got to w...
Dual Label Fraud - BUYER BEWARE!
Do not trust EBay Buyer Protection to help you recover your purchase costs when your item gets delivered to the wrong address under this scam! Remember, if the deal sounds to good to be true it usually is… However, I made my decision to buy the item ...
Item not received
Hi community, is this normal? My package departed from Airport on January 1st 2026 and still no update since then. I still haven't received any tracking number from a local carrier. Thank you.
Resolved! Does this feel dodgy to you?
Hi there, Bought a PS5 on here following a lovely ebay voucher. Bought on the 28th Dec. Simple purchase system. Royal mail tracking created. Tracking shows the sender is dispatching the item the same night. But no update since then that it's been pos...
Seem to be unable to leave feedback on some sellers
Basically when I go in to my purchases & try to leave feedback for items I've bought, some will allow me to leave a pos/neu/neg for the seller whereas other purchases don't allow that, instead wanting me to review the item itself. I had a terrible ex...
New scam on eBay
I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...
Refunds don't include eBay credits
It's discouraging me accepting eBay credits as refunds because if I have to return an item I never get these eBay credits back used to buy an returned item.
EVRI !! a random photo sent to 40 people in the same area and Ebay side with Seller ?.
Order sent with Evri, a photo of "something" on a concrete step which could be anywhere. Same photo sent to multiple people in the same area on the same day and around the same time. Ebay side with Seller based on a photo which shows nothing but a st...
Click and collect drop down at check out
High 5 to you all, I'm trying, in both sences. First to obtain in exchange for payment and secondly sellers trying my patience. Several sellers when messaged asure me that they offer inpost to the exact inpost parcel shop that I name, but the only cl...
£10 voucher complete scam?
I downloaded the app to get a £10 voucher and there is no sign of it anywhere. Obviously the automated customer service number or chat doesn't allow to speak to anyone so there nobody to guide me how to get the voucher. I am starting to think that th...
DHL is not delivering the item arrived in their delivery depot
The tracking shows the item has arrived in the local DHL depot almost 10 days ago, but they are not delivering the good, and everyday the tracking appears as the item scanned in the delivery depot as "arrived in the depot". The seller is in England a...
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