Is Evri killing Ebay?

[adamfrag]

There are plenty threads with people complaining about Evri, many have replys from happy customers saying  " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.

The measure of a company is how they deal with problems.

Try contacting customer services! They will email you quick smart.... but its just an automated reply, generic, sent to everyone that starts a chat on line .

Phone them...its no better.

They left my parcel outside in the street,(not the first time) its been stolen (also not the first time).

They have a tracking photo that proves non delivery, its in the street otside my closed door.

Yet ebay say the tracking shows delivered.

The sale of goods act 2015 means nothing to ebay.

For me, Evri is killing Ebay

[silveroboe]

As a buyer, I won't buy any items unless the delivery is Royal Mail. 

Evri are dreadful where I live - items just dumped on the doorstep, can't even be bothered to ring the doorbell to let you know something has arrived.

I am tired of sellers telling me that the item is tracked; what good is that if Evri dump it on the wrong step, or someone helps himself to my parcel from my doorstep? Evri and ebay will just claim that it has been delivered.

I wish I knew why ebay are forcing this on private sellers and their buyers; I believe there are ways round it - some sellers have managed it, but it isn't easy.

Ebay, like Evri, are now a truly diabolical organisation.