Incomplete Order parts order 20-1304-99962

[janetolkonu0]

Good day Team,

I just received my order of 3ft/4ft/5ft Heavy Metal Bed  Frame came incomplete with part 1 not packed in the box…

Please advise, should I send back?

Or alternatively contact the seller to send the missing parts, without which the bed can be coupled.

Urgently reply please.

Kind regards,

[lucy_farmer]

Firstly, I'd contact the seller. They may just have missed a bit, be embarrassed and stick it in the post as quick as possible! 😊

On the other hand, if you get no joy from the seller, you have 30 days from the sale to open a return, under the subject 'item not as described'.

The seller will have to send you a 'returns label' (so don't worry about it being a heavy item to send back)

Don't let the time go over that 30 days..... and don't let the seller 'charm' you into waiting over that time, no matter what they say😎

[janetolkonu0]

Thanks for your email…

We received 👍🏻👍🏻👊🏻👊🏻