Foulty phone send me. No give me refund no iteam change what can do?samsung galaxy s105g

I bought it samsung s10 5g. But seller send me foulty phone.no give me exchange no refund me.what can do.seller iqnore me

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Foulty phone send me. No give me refund no iteam change what can do?samsung galaxy s105g

fargvs
Experienced Mentor

You have 30 days from delivery date to open an official  'Item not as described' case below --- follow the instructions carefully and escalate to eBay on day 4 for their assistance in obtaining a refund >

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://pages.ebay.co.uk/ebay-money-back-guarantee/

Out of time ? --- talk to your Bank/Payment provider for advice.

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