Bought a sttee

[peterliamk]

Bought a settee turned up faulty.opened a case .seller said theyd replace it.2 days i waited in off work as they kept saying its on its way and would be here each of the days i had off to receive it.they never turned up and i later find not even in stock.seller didnt reply so was awarded a full refund.3 weeks later seller says they want to collect sofa.i said yes no problem compensate me for the 2 days you lied about exchanging it.they dont want too and threatening me with allsorts.what do you think.ive never refused them it back but compensate me for the days you lied about exchanging it

[moldosgifts]

What do i think CALM DOWN

I don't think you getting any compensation. But i do think they will have to collect at your convenience 

, you've had a refund and that is all they are required to do. Now you need to make the settee available.

[peterliamk]

Hi case was opened around 10th jan .ebay gave seller a chance to reply
which they never did and case was closed in my favour.now a few days ago
seller wants to collect settee and i said i want 2 days compo when they
messed me about saying driver was on his way with a replacement when it was
a lie

[moldosgifts]

---

@peterliamk wrote:
Hi case was opened around 10th jan .ebay gave seller a chance to reply
which they never did and case was closed in my favour.now a few days ago
seller wants to collect settee and i said i want 2 days compo when they
messed me about saying driver was on his way with a replacement when it was
a lie

---

I don't think you getting that compo it not something eBay will get involved with,

They are going have to collect at your convenience i would message them give them 28 days to collect with a warning you will dispose of yourself it yourself if they don't. 

As far as ebay a concerned they have done their bit issuing a refund. 

[arkwebus]

As @moldosgifts says I am afraid there is no way for any "compensation" through eBay.  There is no easy way to get any through "legal action"  ["Small Claims Court" will not work],  

As implied if they do not collect now you can write a letter saying that they have 28 days to collect or you will dispose of.   If you did so then - of course - they could bring a case against you.  You would probably win but will need to turn up at court

There are some things - sofas, beds, car batteries and so on that I simply would never buy on eBay due to possible difficulties in return.  I would only really deal with something that would go through the Post Office.  @peterliamk 

[m25jet]

Let's be realistic here - you are not going to get compensation from the seller just because he misled you about exchanging the settee that you purchased.  eBay have refunded your money in full, so given that you cannot truthfully say that the transaction has left you financially out of pocket you would not even be able to bring a case against the seller for those reasons.

Going forwards, all that needs to be taken care of now is arranging a mutually convenient date with the seller to collect the settee from you.  However, I would agree with the advice that @arkwebus has already given you, in that in your messages to the seller you should say something along the lines of "If you fail to collect the item within twenty-eight days from today then I will dispose of the settee as I see fit", as this may well prompt the seller to get off of his backside and arrange a mutually convenient date to collect the settee.  If he fails to collect the settee within the timeframe given then by all means get rid of it; however, I would advise you to keep hard copies of all correspondence sent to, and received from, the seller about this matter, whether the messages were sent via e-mail or Royal Mail, as if the seller does bring a case against you and end up in court over the matter then you can use the documentation as evidence to support your case.

A final note of caution - if you decide to start a court case against the seller in order to seek compensation for having been misled about collection of the settee you will more than likely end up losing the case.  Should this happen then the act of taking the seller to court will have cost you far more money than it cost the seller, as you would have court costs and legal charges to pay.  Therefore, given that eBay have already refunded you in full, I would advise you against starting a court case with regards to seeking any sort of financial compensation from the seller.  Do you really want to lose the money refunded to you by eBay as a result of funding a court case that you have next to no chance of winning?