Firstly, sorry to hear of your current circumstances and the stress and sadness for youself and your family. I'm sure you'd agree, there must be more pleasant ways to make the most of your remaining time, rather than worry over a printer 🙂
That aside and concentrating on your issue, Ebay don't sell anything on here, they simply provide the platform for others to do so. You have purchased an item that is faulty or not as described, so you are therefore entitled to return it for a refund and to do this, the seller has provided a return label. Now, for the reasons you mention, you can't print the label off, which is fine, but i say this with respect, what do wish the seller to do about it, they'vd done what they should.
The seller could easily resolve this if they wanted to, all they have to do is purchase a label from the Royal mail website and put your address as the collection point and the sellers address as the delivery point, ticking the box for them to bring a label, they will then collect the printer, put the label on and deliver it to the seller, job done.
Now if the seller can't or won't do this, your only option is to find or ask someone who can print it off for you and take it to the post office, otherwise you may have to take the loss yourself by buying a label online, getting Royal mail to collect it and bring a label with them. I'm not sure what you paid for the printer, so it's upto you to decide if it's worth thd loss or not. I notice in your original post, you say 'value £12', so my advice would be simply this if that's how much you paid and you can't sort this label issue out, bin it, write the £12 off, buy a new printer rather than used and concentrate on the more important things in your life, making the most of the precious time you have left sir 🙂
I wish you all the best and god bless you!
