Seller News: November 2025
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Activity in Discussion
Resolved! Simple Delivery - How Can I Recover Money Paid For An Item Damaged In Transit?
I would appreciate some help please concerning items damaged, or lost, in transit and how these are dealt with under the new Simple Delivery regime. A few weeks ago I was informed by a buyer that his purchase had unfortunately been damaged in transit...
"We're reviewing the buyer's return" - what gives?
I received my first return request yesterday morning. I accepted the return and sent a label to the buyer through eBay (through gritted teeth - not happy at paying £3.25 to have a DVD that I sold for £10.99 returned to me, if indeed I receive the sam...
Why does eBay allow phony sellers selling counterfeit products
A seller was selling 15+ bottles for Chanel Allure They RRP at £110 but he was selling them at around £50, my bid went to £42 and I won I didnt check the sellers feedback before I put my bid in, he only bought 3 products and clearly a new account I r...
Sales to USA after August 29th - Tariffs / End of de minimis
I asked about this in the weekly chat, specifically whether ebay are alerting US buyers to the fact that they will shortly have to pay duty on anything delivered from outside the US and marco@ebay helpfully later posted this link showing that there i...
Portion of listings not been shown from within the app and buyers unable to purchase item
I have had this problem for over a month now with 0 help from eBay support, from within the eBay app only 12 out of 40 listings are being shown, you can’t even search for them either, contacted support they told me to delete and reinstall the app whi...
Anyone else expericing minimal views on *relisted* items?
Hey everyone,I sell comics and collected editions, not as a business, just from my personal collection. I usually upgrade to new formats when they’re released or downsize when the shelves start getting crowded. I typically keep items listed for about...
Resolved! Need help with return postage - buyer is refusing to use label and started a case?
Hi, relatively new seller here so apologise is this isn't the correct board. I have just got my first return. Provided a label but because the item is so large I had to manually provide the label, I purchased a DHL shipping label and provided a valid...
How do I add "I certify that all my selling activities will comply with all EU laws and regulations"
I keep seeing in other sellers " Seller business information" box that contains the VAT info etc the phrase "I certify that all my selling activities will comply with all EU laws and regulations." How do I add this to my information box?
Breakages
I have been selling on Ebay as a business now for about 19 months. I sell alot of kitchen appliances amongst other's. Is anyone like me starting to see an increase in damages, mine over the last 2-3 months has been running at about 1 in 12 items dama...
Beware Royal Mail Parcel Lockers: there's a fatal design flaw and it will waste your time.
Advertised as a convenient way to post items, they have a terrible snag which could result in the system being binned and written off at huge cost to the shareholders: you turn up and find that there are no available lockers for your item. So you hav...
Click and Drop unable to book collection - is it nationwide of just me?
I've been trying to book a collection with Royal Mail for tomorrow all morning but the option is greyed out.I did manage to book a collection with Royal Mail through the Ebay/Simple Delivery system for one item around 7am, but it's impossible now thr...
November Seller News : AI Activate... Worried!
I had a message through today from ebay with the "November Seller News". They advertise "new tools and platform enhancements to support you and help your business thrive. Register for fully-funded ChatGPt Enterprise ahead of launch". It boasts "New S...
Resolved! Payment on hold-new seller
Hello all ,Currently I am an selling on an brand new account with less than 1 month activity.I have posted my orders and most of them are even delivered. Slowly ebay started to process the money for the new orders and start to make them available thr...
Selling
HiI sent an item by Royal Mail to the US and had to pay the 10% tariff up front. The buyer refused to refund me but Ebay said they would. This is not fair. I dont want to use GSP, is there anyway around this
Posting 12ft two piece fishing rods
Hi all,I'm selling a number of fishing rods that are 12ft (3.65m) long and break down into 2 pieces of 6ft (1.82m). Currently I offer the rods as collection only as I'm being quoted approximately £45 + VAT to post, which in most cases is more than th...
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