My purchase history has disappeared ??

A seller won.t refund until I set up a case with eBay, but my purchase history has disappeared so I can’t do this. Can anyone help?

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Answers (2)

Answers (2)

Presuming you didnt buy as a guest where you will need to open a dispute in payapl (which you can do if ebay route fails you)

 

Try Help&Contact (top of page) scroll down a little from the search bar your purchases may show there.

 

You may also have sucess with the resolution center (bottom of page)

See my response to the identical question asked just below yours.

 

@chris55a