This is the Answer Centre. If you have a question, someone will be happy to help. If not, and you simply want to rant (!), use Buyer Central in the Discussion forums.
But as you're here, please note that Ebay provides every scrap of information and assistance a buyer could possibly need, both before making a purchase and afterwards, to ensure that a buyer can never lose their money. All a buyer has to is do read the information and instructions, and use the tools that Ebay supplies, all of which are very prominently displayed:
The 30-day Money Back Guarantee (on every listing, in various other places across the site, and on your order confirmation).
The More Actions dropdown, beside each transaction on your Purchase History page.
The Resolution Centre (foot of any page).
The Help pages with their integral search (links at top and foot of any page).
If you find that you're out of time for Ebay's help, you may be able to lodge a claim with PayPal or with your card provider, but it depends on what the problem is, what the purchased item is, and when you purchased it.
@mac170260
