both ebay& a seller say they have given me a refund but where does the money go

both ebay and a seller say they have given me a refund but I haven't recieved any money in my paypal account or bank account

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In your purchases the PAID SYMBOL should have changed to the REFUNDED symbol. Only if you used funds already in your Paypal Account will the refund be INSTANT. If a Debit Card will take 7 days to go to Bank Account.

The Refund will take a few days to Clear into your Bank. It goes back to your Payment Source. If you Paid by Credit Card it won't show until you get your next Monthly Statement.