Warranties offered on new items under the legal 12 months

[nts100]

Does anyone know whether items sold on ebay as new can be supplied with anything less than the 12 month as set out in law?

I dont often have to warranty items but recently I have had a few retailers who have stood by their 3 or 6 month warranties as stated in their listings.  The listings are for new items.  I repair computers and often purchase screens or phone and tablet screens etc and have recently had a couple of these items fail, outside of the resellers claimed warranty period but within the 12 months as set in law.

When challanging them, they claim the warrantly laws dont apply to parts but I cannot find any reference to this in the sale of goods act.  Infact, it states that a warranty of 12 months applies to any goods that exchange hands for a financial gain whether it be a private exchange or a business to business exchange.  There are a few exceptions such as livestock etc.

What is everyone elses take on this? as so far these sellers (and there are thousands doing the same) have flat out refused to honour the warranty law as I understand it.

[1902elder]

I am not sure if they can offer a warranty shorter than 12 months, but what I can say is that any warranty on items bought on Ebay are only as good as your ability to enforce them. If the seller is a UK business, then you should be able to enforce the warranty stated in the listing, CAB will be able to advise on this, but if the seller is abroad, and the type of items you buy suggest from China, then warranties are useless.

Neither Ebay or Paypal will become involved, their protection only relates to the condition on receipt and not any fault which may occur later.

[nts100]

1902elder, this is what I thought. I had vowed not to purchase from the seller again but they probably couldn't care less. As this warranty abuse is widespread on ebay, I feel they need to step in as these sellers are clearly trying to circumvent the law and get to to sign away your statutory rights - but then there is a lot ebay could do to prevent fake or counterfeit goods too.

[tsmgmd]

This is a fairly weird area.

Firstly there is a big difference between a guarantee and a warranty.

Then you have UK laws and E,.U legislation.