Strange activity on my account

Hi there, I made a purchase on the 19th February and it seems that somebody has messaged ebay requesting a refund for this item as its not been received. I checked my account and the item says that it was dispatched the day before and delivered the same day that I ordered it, which isn't possible. There was also a transcript of the chat where this person confirmed my order, name, email and telephone number! I've changed my password etc but I just wanted to know if anyone else has ever experienced this. I obviously need to get my money back as well. Any advice would be gratefully received. 

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redwick1
Experienced Mentor

You need to contact ebay by going to Help and contact then put Hacked account in the Search box for contact details

You did right changing your password.

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