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Returning defective items
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02-04-2020 10:56 AM
eBay said I should receive a return label by today, but nothing has arrived. How do I let eBay know this, and do I need to return the defective items to get a refund?
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02-04-2020
11:31 AM
How long since you opened the case? If over 8 days and the seller have not responded/sent you a returns label, escalate the case to eBay and they will either send you a label or refund and tell you can keep the item.
you must do everything through the case....you must not return item without a prepaid label.....
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