Returning an item

[deal_diviner]

I bought something rather large and expensive from a seller, but I need to return it.

I'm happy to pay to return and I have booked to send it back, signed by DHL as it weighs 35kg. 

Do I have to go through the returns process, as I wasn't sure if they automatically raised a return label with a random (and possibly inconvenient) carrier, which I would then have to pay for? Or if I can input the DHL details and that will be sufficient?

I didn't even want to start down the 'Returns' process to find out, as I didn't want to find myself in an unhelpful cul de sac, committing to something I didn't want to do.

[arkwebus]

Just to emphasise that only business sellers need to accept "returns" where you pay for return carriage.  If it is a business seller then you must use the return process if you want a refund so that eBay can see what is happening and oversee the refund.  Business sellers are [sometimes] prone to inventing "terms and conditions" such as "20% restocking charge" which is not in accordance with eBay rules!

If it is a private seller there is no requirement to accept returns and the sale is - basically - final

@deal_diviner