Packages take too long from China, when they arrive they are out of the window for refund?

[cattch11]

I just had a package arrive from China. It's the wrong product.

The seller isn't replying, and when I go through the process to report it, ebay says I can no longer do anything about it. And of course I cannot give them a bad review because I'm cut off there as well.

What can be done about it, except make a note to never buy from that seller again? Is there a place we can report it so others don't make the same mistake?

[*knight-rider*]

if you paid via paypal, find the transaction and open a not as described case there. You`ll need to pay return postage, but can claim it back after it`s returned.

whatever you do, don`t close the case based on promises by the seller, because they will try!

[tressygirl]

If you cannot open a case,   that means that you have waited over 30 days from the item's last estimated date for delivery.  In which instant, a case for item not received should have been opened weeks ago.  Then,  if you received it,  and it was not as described,  you could  open a case for that too.

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