No collection Code for click and collect? Is it eBay or Argos I need to contact?

I have bought an item that is click and collect. As usual I have just sat back and waited for code to appear in text message. When I have logged on to eBay it says it was delivered on Tuesday(now Saturday) I never received a collection code. I rang Argos and they gave me a number for eBay click and collect but when I rang it, the number wasn't recognised. I have opened a case on eBay but was hoping to resolve this quickly.

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Answers (2)

Answers (2)

arkwebus
Experienced Mentor

All sellers are required to do is show delivery to the shop.  As said if you do not collect within 7 days it is disposed of.  

 

@missavuk 

tobiasd4
Experienced Mentor

You need to contact ebay, if you cail to collect item within 7 days, you lose it and money.