Item returned to seller has been returned to me.

[psadler1980]

I was sent an incorrect item via an eBay seller. I raised a returns request, printed off the label, affixed it to the item then posted it. Turns out the item was not accepted when delivered and has now been returned to me. Any idea where I stand?

[rusticrye]

Escalate the return request to Ebay as soon as Ebay allows you to. You'll be automatically refunded, as tracking only has to prove attempted delivery.

It's possible that the seller moved house, and forgot to change the address in his Ebay account. So send him a message, telling him you have the item back, and that you will be happy to return it as soon as you receive a prepaid postage label from him.  He can easily buy one online, from his chosen carrier, and email it to you. Tell him you will hold the item for 30 days, and that if the postage label is not received within that 30 days, you will dispose of the item as you see fit, as you will be legally entitled to do.

@psadler1980 

[m25jet]

So long as the tracking shows attempted or successful delivery to the address on the eBay Returns Label you will be able to get your money back.  The seller may have refused to accept the item in the belief that if he didn't accept it then he wouldn't have to refund your money as the tracking would show that he hasn't got the item, but if this is indeed what he thought then he is very much mistaken.  eBay will refund your money as soon as they put a trace on the tracking number and see that delivery was attempted, even though the seller refused to accept the item.

[tobiasd4]

Tracking only has to show attempted delivery, escalate to ebay to sort.