I purchased a handled mug when it eventually arrived the mug had no handle has anyon

[johfitzpatric-65]

I purchased a handled mug  when it arrived the mug had no handle this despite the original listing clearly stating in the description a number of times that the mug came with a handle . The seller has been less than helpful and has made many excuses in an effort to cover up their dishonesty .Has anyone else been deceived in this manner thanks 

[rusticrye]

No need to argue with the seller. Just read Ebay's 30-day Money Back Guarantee to learn how to return the item at the seller's expense. The MBG is on every listing, and in various other places across the site. You also have the More Actions dropdown beside the transaction on your Purchase History page, the Resolution Centre (link at foot of any page), and the Help pages (links at foot and top of any page) to refer to.

You cannot 'name and shame' on public forums, by the way - against the rules and the law (and can get you sued for libel).

@johfitzpatric-65 

[plpmr]

open a not as described case -

https://resolutioncentre.ebay.co.uk/