Can I move an item that I bought thru guest account to my Ebay account

[dekchris]

I have bought an item on Ebay thru a guest account. I did this quite by accident. I don't know how this happened as I did sign in and a confirmation email was sent to my email account. When I vew the confirmation email with regards as to that purchase and click to view the item I can't link to it because it is a Guest Account. There is a problem with the item and I can't contact the seller .On Ebay when you have a problem with a purchase you go to Ebay sign in and view purchase history but the itamm bought thru guest account is not there and I can't find a way round this. I payed thru PayPal and I will contact them in hopes of help. Does any one know if I can transfer the guest purchase to my Ebay account

[rusticrye · Accepted solution]

If you bought without using your Ebay account, ie. as a guest, Ebay can't help you - because the purchase obviously won't be registered on your Ebay account. And no, you can't add it to your Ebay account now. You will have to open a Not As Described case on PayPal, or with whatever payment provider you used.

@dekchris