That old known postcode issue

[spence0175]

So I sold an item postcode Gl5 to Stroud.

it went to Glasgow, then back to Bristol, then back to Glasgow, then to Atherstone, then back to Glasgow and today after 21 days it finally got to its destination.

Im usually pretty hot on changing single letters to capitals but this time i didnt.

I had refunded the buyer last week as a cancellation due to issue with buyers address as I didn’t think it was fair that the buyer had to wait so long and it could have gone back and forth forever.

But I did ask the buyer to amend their details so her postcode didn’t read as a   glasgow postcode but they  haven’t 

I remember a similar thread years ago that people were asking that when putting  in address  details the postcode should be put in as capitals. Isn’t this something that should have been sorted out a long time ago

All RM tracked mail is now scanned only. 
This could be one way of sorting out lost or delayed mail for good..

[thesmokingrunner]

Yes, it is something which should - and could - have been sorted out a long time ago, and the easiest solution would be for eBay to default the alpha characters in a buyer's (or seller's) address postcode to capital letters.

Something you could raise with the Community Team during the Wednesday Weekly Chat perhaps? At a guess the response will be that the suggestion will be passed on for consideration for future updates. Whether it will ever be implemented, though, is another matter entirely.

[bravergrace]

This is a really basic thing - and it's a problem that eBay are aware of, because if you buy postage through eBay, it automatically prints in capitals.

The problem could be easily solved, but because it's sellers who lose out, eBay have no incentive.

Possible solutions would include:

- eBay checking delivery postcodes actually exist.

- eBay displaying addresses in all capitals.

- eBay using a serif font for addresses, that distinguishes between Capital I, Number 1 and Lower-case l.  Also, preferably, Capital O and Zero.