We thank you for your continued patience as we work through the issues associated with the 15 October category and classification changes.
We would like to assure you that our technical teams are working around the clock to iron out these post-launch issues. Most of the issues have already been addressed, only a few remain open. We’ll update you with our progress soon.
Progress update
Seller Hub - All missing sales data (from 12 Oct. to the current date) in the Seller Hub Performance tab has been restored and validated.
Missing (hidden) values - We are now copying the additional item specifics you previously provided into the required item specifics fields. We’ll continue to copy these until this issue is completely resolved.
Left hand navigation filters - Most of the left-hand navigation filters are now working again and we expect this issue to be fully resolved shortly.
Irrelevant item specifics values - The cleaning of irrelevant values has begun and you’ll start seeing only appropriate values in the drop-down menus from next week onwards.
Once again, we would like to express our regret that these changes caused concern and additional work for sellers at an already very busy time of the year. We are sorry if this has affected you or your business in any way.
We expect to have all the changes functioning as planned very soon, and we’ll keep you up to date on progress as it happens.
Thank you for your continued patience and, as always, thank you for selling on eBay.
Regards,
The eBay Team
