live chat

Hi. Any one can help me please as i looking for a link for live chat to speak with agent from ebay as i returned airfryer to seller more then almost 3 weeks ago, delivery on ebay been nit upfated yet and because of that when i pressed step in ebay to the case ebay did notvgavr me refund and place my case ahain to hold. I do have screenshot/ picture of delivered parcel back to seller though but ehen i speak with automat... it is usless. Tried to find live chat gor over 2 days here but can not see anywhere. Can please domeone help me???

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Re: live chat

eBay cannot send you this part they are just a selling platform.

 

Go right of the item in your purchase history to More Actions >>  Contact seller,  send the seller a message from there.

 

Be aware of the time factor you only have 30 days from the item's last estimated date for delivery to open a case for item not as described for a full refund, see here:

 

You have received an item not as described,  so you are guaranteed a full refund under eBay's 30 day MBG,  Money Back Guarantee policy,  if you claim within 30 days of the item's last estimated date for delivery.

You then go right of the item in your Purchase History,  and from More Actions select Return this item,  selecting the reason...  Item Does Not Match Description or Photos.

The seller has 3 days to accept the case,  if they don't ,  you need to  escalate on day 4,  or within 30 days,  and eBay will step in and force the refund.

If the seller wants the item back first,  they need to pay for a fully tracked return postage.  On receipt of their item they have 48 hours to refund you.  Again,  if they don't,  you escalate the case.

Do not close the case early for any excuse or promise the seller may give,  and do not forget to escalate.

 

@lahora2020806 

Message 21 of 24
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Re: live chat

My account has been restricted without a reason.Because I always add two cards to pay out

 

Message 22 of 24
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Re: live chat

hi i am having problems selling my item

Message 23 of 24
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Re: live chat

can i chat

 

 

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