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22-05-2024 12:33 PM
I made a "best offer" yesterday and when payment was due I noticed my credit card was expired hence I amended this immediately. But when I went back to check on the item it said "ended" but the payment didnt go thru I think. I sent messages to the seller that I have amended the new cc but I am unable to go back to the original page so I can proceed to pay. I was also advised by seller to contact you which I tried last night but I cannot find anything on the site so I can actually speak to a real person at customer service. I suggested to the seller if he can cancel the "ended " transaction and do it again so I can open the site, get the offer and pay. I don't know of which ever way is right as I am not the expert. My first time to buy as with "best offer" and it's more confusing on my side. Thank you
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22-05-2024 1:38 PM
It probably would be best for the seller to cancel and relist for you to buy again. If you want to contact ebay you can use the live chat link on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

