UK eBay Community

How many sellers are closing their shops or running down their account in 2024?

We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...

'How Would You Rate Your Item' in feedback section should be changed

I ALWAYS leave feedback for buyers or sellers but I'm in agreement with those who are not comfortable with the recently introduced compulsory 'How Would You Rate Your Item' from 1 to 5. You can't leave feedback without submitting a rating.I've seen p...

Reactivate your eBay account

Good morningplease I got this message and I don't know what to do help methen I have a link for direct chat

Resolved! Goodnight everyone.

Goodnight to all.

Resolved! One Word....

'Sausages'. Do carry on.:-)

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Don't retalliate or you'll be "the bad guy".

Why is it that when someone commits an aggressive act and the victim retalliates they're regarded as the bad guy thereafter? Leaving aside the political arguments, just lately there's the attack on Israel and their retalliation and everyone is now cr...

Making an offer on an item.

I absolutley hate making an offer on an item and the seller accepting the offer, then the money is taken fom my account without my permission. This really makes me mad, so much so i am really thinking of not making offers on items anymore. Really inf...

Very less views

Hi all experienced sellers, hope you all are having a great day, i just want your help on my store, I have purchased a shop subscription but i ain't making any sales nor am i having any impressions or views, can you all please advise on what can be d...

Selling

What is the procedure for the seller when a buyer needs to collect item?

Cancelling an order

How the hell do you get hold of anyone on EBay. I have tried to cancel an order, I have sent 2 emails to the seller before it was despatced, but the seller hasnt read them, or chose to ignore them. And now both orders have been despatched !!!!!

Buyer claimed parcel hasn't arrived, although got photo proof of delivery

As titled, I have never had this issue. He or she seems to text very directly like 'Find my parcel, where is it?' Etc,, I have tracking and there is proof of delivery along with picture. He or she that when I showed the screenshot is not them I don't...

Your most-loved and -loathed things about eBay

Most-loved: account is unlikely to be arbitrarily terminatedMost-loathed: too many business operations masquerading as private sellers, and eBay doesn't do much about it

Item missing from package

I have sent an item to a buyer in America using the global shipping but he says the item which was a switch game is not in there but the picture clearly shows it in the case he is now asking for a refund and to send me the case back plus being Americ...

Posting

I have an item for sale which i listed as collection only, I now have a potential buyer who wishes me to post. I have tried revising but there is no facility to do so?

Resolved! Dishonest seller

So I saw a listing that was buy it now or best offer. I sent an offer and 2 counter offers were made but the seller wouldn't negotiate, they wanted one set price clearly so I couldn't go higher, I even apologised when I stopped counter offers saying ...

Tracking

So the buyer has confirmed the item has been delivered, but the tracking number given was changed at the post office. What do I do?

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

Advice on a counterfeit item report

I purchased a pair of stone island joggers yesterday, they're due here on monday.after looking back at the listings photos I've just discovered they are fake after some advice online (the item's label contains a spelling mistake and the buttons are n...

Anyone else noticed a real deterioration in DPD's service?

If you had asked me three months ago to recommend a courier, I would have suggested DPD, without hesitation. However, since then, I have had five or six MAJOR problems with them, as sender and recipient; I don't think there has been one transacion wh...

Latest version transaction reports

How do I update to the latest version of eBay?

Feedback

Trying to leave feedback for several items, not able to do so. Is eBay aware of any technical issues?

User written guides

I wrote a number of guides some years ago on eBay which got quite a lot of traffic, but now I can't find them, nor can I point people to them.Where are the guides?Mine were all on the topic of Antique Dolls.I specifically wrote a guide for people who...

Negative feedback

Had my first negative feedback from a buyer who neither contacted me, opened a returns request or even left it 7 days before leaving feedback. How can I get this removed as I was given no chance to help this buyer and they have not replied to my mess...

Brought items for June pre order in feb now seller won't respond and eBay won't help

So paid feb 1st - I've messaged the seller sevraltimes I have not received anything and eBay won't help as it's been more that 90 days so it's the best way to scam people out of money?

shocking Ebay fees

item sells £50+£3.99 shipping eBay stopages £7:21 !! absolutely shocked small time sellers like me all struggling to sell due to economic climate but I feel like deleting my account !!

Is EBay offering 80% off FVF this weekend. I received an email with offer but it is not working?

EBay emailed offer 80% off FVF but I cannot open or accept the offer, is this a general problem or just me? Regards

Resolved! Auction item not appearing in search

My Mackenzie Thorpe framed print does not appear in search, even when putting the title, although another print does which is the same as the one I am selling.

Seller dispatched item at the same time as declining cancellation request

Hello, I tried to speak with ebay, but wasn't able to. Been a long time ebay user, and I try to play it fair. I ordered an £8 item at 4:53am, and 32 minutes later at 5:25am I realised a mistake and requested to cancel. Almost 2 hours later, I get two...

Trouble returning an item

I don't need the article. You are turning me up and down. Why

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Resolved! Goodnight everyone.

Resolved! One Word....

Resolved! Gifs, pics and graphics

Resolved! Dishonest seller

Resolved! Auction item not appearing in search

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