Scanning photographs.

[astrologica]

Technical question here folks. Can anyone tell me why my printer/scanner scans in black and white only. If I scan a colour photograph, it goes to my laptop ok, but it is in black and white only. It has to be a simple thing to correct but I don't know where to start.😐

[******lynda******]

My scanner brings up a box on the PC screen. If you are hitting scan on the scanner, default settings may apply. If I go to scanner on the PC I get the box of options, including preview. The screen shows drop down options to change settings, if I am scanning a lot of stuff and want those to be default settings, or I can open it further to change more details..b/w, greys ale/ colour. If it's a photo. Resolution.

[tuckerbigdaddy5ngv]

The easiest way to check your settings is to go through Windows Paint ,every windows computer has it

[ronnie-dog]

in yer options the greyscale box will be ticked.

untick it, or tick full colour option.

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@astrologica wrote:

Technical question here folks. Can anyone tell me why my printer/scanner scans in black and white only. If I scan a colour photograph, it goes to my laptop ok, but it is in black and white only. It has to be a simple thing to correct but I don't know where to start.😐

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[suzieseaside]

Agree with Lynda. If you scan by going through your computer -> to devices and printers, choose the printer and then choose 'scan document', rather than pressing scan on the printer you should see a preview option where you can change from grayscale or b&w to colour. Then see what it looks like when you press preview and if OK then press the scan button on your screen.

Hope that works for you

[astrologica]

Ok......thank you for your suggestions. I normally scan just from the scanner and it goes to the Lappy. I have a new Lappy and just managed to connect the scanner to it wirelessly ( a minor miracle in itself😀) so I will try accessing the scan function on the Lappy. It's Windows 10.....just getting used to that too😧. I will be back to let you know if I can fix it!

[astrologica]

Happy to say that it's all sorted! I can now scan in colour! Thank you so much for all your help.🙂🙂

[cee-dee]

Well, tell us how you fixed it?

[suzieseaside]

Well done astro!

[astrologica]

I accessed the scanner through my computer, and changed the setting to colour, as opposed to grayscale as suggested by you folks. Simples! 😀😀 Is feeling a little smug now! Thank you all!,