I have been an eBay buyer for many years. I recently bought an external hard drive for over £30 for one of my children. It didn't work properly, so I requested a refund.
i got sent a return sticker, and was told the seller had received the item, after I returned it for a refund. I am currently going through a painful divorce. As well as trying to buy a flat. So receive a large number or emails each week regarding these and other matters. So I do not regularly check eBay messages. But because I was told the seller had received my item, I was waiting on my refund. Yet I have now been told ebay have closed my refund claim!, and my seller cannot be contacted! Please can someone from eBay help me. As I have been a loyal eBay customer for many years now. And will be so upset and angry if I am not refunded. I cannot afford to lose this money, due to extreme financial difficulties. Please help me.
